Kenelle/to whom:
Sinulle, joka toimit jo tällä hetkellä Suomessa englannin kielellä majoitus- ja ravintola-alan esihenkilö- tai johtotehtävissä ja haluat kehittää kykyjäsi johtaa ihmisiä sekä oman vastuualueesi tai yrityksesi toimintaa strategisten tavoitteiden saavuttamiseksi. Koulutus on englanninkielinen.
To you who already use English in a supervisory or managerial role in the hospitality sector here in Finland, and who wants to expand the knowledge and skills on first-level management and get new ideas and ways of working. The education is conducted in English.
After finishing this qualification, you can work in demanding first-level management tasks in different hotel and catering businesses, including hotels, restaurants, public sector catering services, cafés, fast-food restaurants, and transport station restaurants. You may also work as independent hotel and catering sector entrepreneur.
As a holder of a Specialist vocational qualification in First-Level Management in Hotel and Catering Sector you will know e.g., how to:
- plan, organize, direct, supervise and develop the daily work in line with the profit and quality targets of different hotel and catering sector companies and organizations.
- plan, organize and manage day-to-day production and customer service processes in a customer-oriented manner, striving for best possible customer satisfaction.
- comply with the legislation, official instructions and regulations applicable to your sector and the operation of your organization, enabling you to direct and supervise work.
- manage customer, stakeholder and network relationships.
Fees:
Full qualification: 198 €. If you want to study only parts of the qualification, the cost is 50 €/unit.
Application period, starting date and duration of education:
Education will start Application ends Student selection
18.8.2025 30.6.2025 Based on an interview. You’ll receive an email invitation.
Duration of the education and the start date of qualification:
The scope of the specialist vocational qualification in Specialist vocational qualification in First-Level Management in Hotel and Catering Sector is 180 cp. Duration of the education is 1,5 years (individual study paths and durations of studies are possible).
Description of studies:
The qualification is conducted in English, and it is composed of three compulsory units: Supervising daily activities (50 cp), Working as a first-line manager (60 cp) and Managing customer and stakeholder relationships (40 cp). As an optional unit you can study either Implementation of a development project (30 cp) or Acting as a workplace instructor and evaluator (30 cp).
Execution of education:
Blended teaching. Studying happens mainly in Moodle e-learning platform. There will be one contact teaching day per month.
Additional information:
Guidance counsellor Sari Tuovila, sari.tuovila@vamia.fi, tel. 040 764 7562.