Specialist Vocational Qualification in the Hotel and Catering Sector

For you who already work in Finland and use English in a supervisory or managerial role in the hospitality sector, and who wants to expand your knowledge and skills on first-level management and get new ideas and ways of working. The education is conducted in English.

After finishing this qualification, you can work in demanding first-level management tasks in different hotel and catering businesses, including hotels, restaurants, public sector catering services, cafés, fast-food restaurants and transport station restaurants.  You may also work as independent hotel and catering sector entrepreneur.

As a holder of a Specialist vocational qualification in First-Level Management in Hotel and Catering Sector you will know e.g., how to:

  • plan, organize, direct, supervise and develop the daily work in line with the profit and quality targets of different hotel and catering sector companies and organizations.
  • plan, organize and manage day-to-day production and customer service processes in a customer-oriented manner, striving for best possible customer satisfaction
  • comply with the legislation, official instructions and regulations applicable to your sector and the operation of your organization, enabling you to direct and supervise work
  • manage customer, stakeholder and network relationships.


Full qualification: 198 €. If you want to study only parts of the qualification, the cost is 50 €/unit.

As an apprenticeship training there won’t be any fees.

Application period:

Start date                                   End date                                                      Student selection

1.8.2023                                      15.12.2023                                                      Based on an interview, (from August on)

Duration of the education and the start date of qualification:

The scope of the specialist vocational qualification in First-Level Management in Hotel and Catering Sector is 180 cp. Duration of the education is 1,5 years (individual study paths and duration of studies is possible).

The studies will start on Tuesday 9.1.2024.

Description of studies:

The qualification is conducted in English, and it is composed of three compulsory units: Supervising daily activities (50 cp), Working as a first-line manager (60 cp) and Managing customer and stakeholder relationships (40 cp), as well as one optional unit: either Implementation of a development project (30 cp) or Acting as a workplace instructor and evaluator (30 cp).

Execution of education:

Blended teaching. Studying happens mainly in Moodle e-learning platform. There will be one contact teaching day per month. The education is possible to carry out also as an apprenticeship training.

Additional information:

Guidance counsellor Sari Tuovila,, tel. 040 764 7562.

Apprenticeship training: Mia Malmsten,, tel. 040 485 8088

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