For you who already work in Finland and use English in a supervisory or managerial role in the hospitality sector, and who wants to expand your knowledge and skills on first-level management and get new ideas and ways of working. The education is conducted in English.
After finishing this qualification, you can work in demanding first-level management tasks in different hotel and catering businesses, including hotels, restaurants, public sector catering services, cafés, fast-food restaurants and transport station restaurants. You may also work as independent hotel and catering sector entrepreneur.
As a holder of a Specialist vocational qualification in First-Level Management in Hotel and Catering Sector you will know e.g., how to:
- plan, organize, direct, supervise and develop the daily work in line with the profit and quality targets of different hotel and catering sector companies and organizations.
- plan, organize and manage day-to-day production and customer service processes in a customer-oriented manner, striving for best possible customer satisfaction
- comply with the legislation, official instructions and regulations applicable to your sector and the operation of your organization, enabling you to direct and supervise work
- manage customer, stakeholder and network relationships.
Fees:
Full qualification: 198 €. If you want to study only parts of the qualification, the cost is 50 €/unit.
As an apprenticeship training there won’t be any fees.
Application period:
The application is not open at the moment.
Duration of the education and the start date of qualification:
The scope of the specialist vocational qualification in First-Level Management in Hotel and Catering Sector is 180 cp. Duration of the education is 1,5 years (individual study paths and duration of studies is possible).
Description of studies:
The qualification is conducted in English, and it is composed of three compulsory units: Supervising daily activities (50 cp), Working as a first-line manager (60 cp) and Managing customer and stakeholder relationships (40 cp), as well as one optional unit: either Implementation of a development project (30 cp) or Acting as a workplace instructor and evaluator (30 cp).
Execution of education:
Blended teaching. Studying happens mainly in Moodle e-learning platform. There will be one contact teaching day per month. The education is possible to carry out also as an apprenticeship training.
Additional information:
Guidance counsellor Sari Tuovila, sari.tuovila@vamia.fi, tel. 040 764 7562.
Apprenticeship training: Mia Malmsten, mia.malmsten@vamia.fi, tel. 040 485 8088